Volume bar on front of dock not working...

I just unboxed my SOMA and it was fantastic.  Now after 30 minutes of use the volume/mute bar is not working at all.  I have reset the unit twice (holding the buttons for 5 seconds) and still nothing.  Any recommendations?

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    This was not a rhetorical question. :-)

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    Permanently deleted user

    Hi Tom,

    I am sorry for the trouble that you are having.  I am going to contact you on a separate email to assist you with with a warranty return to make sure you are equipped with a good working unit ASAP.

    Best regards,

    Cindy Trudeau

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