Volume bar on front of dock not working...

I just unboxed my SOMA and it was fantastic. Now after 30 minutes of use the volume/mute bar is not working at all. I have reset the unit twice (holding the buttons for 5 seconds) and still nothing. Any recommendations?

Tom - July 28, 2016 18:00

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Tom September 23, 2011 19:06

This was not a rhetorical question. :-)

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Permanently deleted user September 23, 2011 21:32

Hi Tom,

I am sorry for the trouble that you are having. I am going to contact you on a separate email to assist you with with a warranty return to make sure you are equipped with a good working unit ASAP.

Best regards,

Cindy Trudeau

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