Faulty UK Powerbrick

I've successfully been using these amazing speakers for a few months now. Just today I went to move the powerbrick and it fell apart. Looks like the screws under the traction pads were over-drilled.

 

This is actually a UK brick that Cindy was able to set me up with. It always sounded like there was something rattling inside of it. I'm assuming it's related but now the speakers don't power up. I've not touched any of the cables inside and everything looks fully connected. I've replaced the fuse in the plug and that hasn't solved it either. I have noticed that when plugged in the brick seems to make a ticking noise.

 

I'd love to get a replacement brick if possible.

Thanks :)

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    Permanently deleted user

    Hi Harry,

    Please contact me direclty at ctrudeau@audyssey.com and I will help you.

    Thank you,

    Cindy Trudeau

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